Credits
Are credits charged when generation fails?
A credit system should be easy to understand: preview what you can, generate intentionally, and keep failed technical attempts separate from successful saved results.

Quora-style tool comparison questions often ask whether an AI clothes changer is free, whether credits are wasted, and what happens when a generation fails.
Quick answer
The short version
Credits should represent successful saved AI results, not broken technical attempts. If a generation fails because of a verified service issue, keep the account email and generation details so support can review the record.
- Understanding why paid AI tools use credits.
- Deciding when to retry a failed generation.
- Knowing what details support needs for review.
- Promising refunds for every disliked creative result.
- Treating normal variation as a technical failure.
- Bypassing model limits or safety checks.
Successful saved result
A generation is treated as billable when the AI result is completed, saved, and available in account history.
- The result has finished processing.
- The output is available in account history.
- The generation was not blocked by upload validation or a service failure.
Technical failure
If a generation fails because of a verified service issue, contact support with your account email and generation details so the credit record can be reviewed.
Why history matters
History helps show whether a generation is still processing, succeeded, failed, or already charged. This reduces confusion around retrying.
Recommended workflow
How to turn the answer into a better result.
- Check generation historyLook for whether the item is processing, succeeded, failed, or saved.
- Retry only after understanding the failureIf the input was too large or unclear, fix the input before spending another attempt.
- Contact support with detailsInclude account email, approximate time, model choice, and what happened.
Decision checklist
Before you rely on the preview
- The result completed and is visible in history.
- The issue was not caused by an unsupported input or request.
- You can provide enough details for support to find the record.
- You understand that creative dissatisfaction is different from a technical failure.
Try the workflow
Use previews before higher-quality passes.
Start with a lower-cost preview when you are testing photo quality, garment references, or prompt wording.
FAQ
Related questions people ask.
Is AI Clothes Changer free?
New-account benefits and pricing can change, so check the pricing page. The product is designed around credits for saved generations.
Do I lose credits if my upload is invalid?
Upload validation errors should happen before generation. If a real technical failure occurs, support can review the generation record.
What if I dislike the result?
AI outputs vary. A disliked creative result is different from a failed technical attempt, so use lower-cost previews before higher-quality generations.